Thank you for shopping with Sounddeckstore. This Shipping Policy explains how orders are processed and delivered.

Order Processing Time

  • Handling time: 1–3 business days
    Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

  • Delivery time: 3–5 business days

Delivery times are estimates and may vary depending on your location, carrier delays, or unforeseen circumstances beyond our control.

Shipping Costs

  • We offer free shipping on all orders unless otherwise stated on the product page or at checkout.

Shipping Locations

  • We currently ship within the United States.
  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Order Tracking

You can track your order at any time using the link below:

Tracking information will be available once your order has been shipped.

Delays and Issues

Sounddeckstore is not responsible for shipping delays caused by:

  • Carrier delays
  • Weather conditions
  • Incorrect or incomplete shipping addresses
  • Events beyond our control

If your order has not arrived within the estimated delivery timeframe, please contact us for assistance.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately so we can investigate and provide a resolution.

Contact Information

For shipping-related questions, please contact us:

Sounddeckstore
📍 2551 N Clark St, Chicago, IL 60614, United States
📧 Email: sounddeckstore.shop@gmail.com
📞 Phone: +1 208 202 9285
🔗 Contact Page: https://us.sounddeckstore.shop/contact-us/